Efficiency and Effectiveness

Many books try to explain that it is efficiency and effectiveness. But now that in a globalized world of free market economies prevailing in most countries of the world, everything is competition in the field of business and of business.



The vast majority of employers seeking just live, those executives or officials who hold the precious gift of "efficiency-effectiveness" in their performance.



If we evaluate the performance of leaders working in our organization must be clear that:



"A person is effective when selected and the means used to reach the goal with opportunity so that how to use the media do not reverse the results."



But how can we achieve the much desired efficiency?



What can we do for our staff in general the scope?



To achieve efficiency, the staff must be able and strive in the tasks. Being effective is to solve problems.



What you are looking for a business organization is "grow, expand, be solid, solvent."



What matters are the results in thousands of dollars when you're a small business and millions, when it is large.

Marcelo Vásquez Lemma we recommend:

The first thing to do is determine where you are now, no strategy can be verified in its effectiveness if it has an initial state (before application) and a final state (after application) to compare the changes. Then determine where you want to get to have a clear direction.

Understand and be clear about the actual performance (resource optimization) process is vital to develop improvement plans for the future, keep in mind that you must make decisions based on real information and not to subjectivities.

Any organization looking to optimize their processes to work with a client-based approach which analyzes the uses and expectations and has given the customer, and not on the basis of what we believe the client will or pending product.

Analyze, ongoing problems of an organization is not that officials are willing to make mistakes, but rather gives by poor internal communication, lack of coordination and poorly designed and planned processes. Determine the critical factors of communication channels and processes, analyze why they are critical and how to improve the process to increase the likelihood of customer satisfaction following internal or external.

Establish a culture of discipline, but not rigid rules, do not be like many companies, rigid flexible compliance rules, more flexible set of rules and regulations the rigid, get better results. Ensure that appropriate in each of the areas and processes of your organization.

Design training programs based on the results of analysis of customer needs and expectations about the product or service you offer. Evaluate the use of such training, a practical and theoretical. Remember that training is an investment not applied to water circulation. Do your staff know the results of such training to be aware of their achievement.

Work on developing a culture of commitment to continuous improvement, but mostly start with yourself. It's very different that is committed, to work demonstrating that commitment in daily activities.

Since the achievement of the above, you can start the implementation of management tools such as quality systems, 6 sigma and others, always in coordination and articulation with its strategic plan, with greater likelihood of success.



Then seek effective leaders and our people are every day more capable, training, trained, permanently.



The future of a business, an enterprise of a organziacion increasingly dependent on the efficiency and effectiveness of its members. Do not forget.



Smile and be happy.