Thursday, September 6, 2012

Top 5 Tips to be the best Sales Person In The Team


I was working away and listening to the radio this morning and ended up stopping and taking notes on what the businessman Gerry Harvey of Harvey Norman Australia had to say about what makes a great sales person.

Who is building their own business knows that to be good at sales is vital to the growth and success, but many are intimidated by the sale.

Gerry thinks there are many more people in jobs that would be big sellers, but just do not know why they have not given it a go.

He told the story of a young woman who uses the university directly after completing his degree, reaching further efforts in curriculum and ready to begin his business life. Gerry said he would take her away, his mentor weekly until he did what he said and that was to begin the sales floor for a year. What initially resisted, but agreed.

She was assigned to a shop with some of the best salespeople in the company and the months she was tops in sales and had Gerry and the store manager perplexed as a young person with no sales training can beat other people experienced and talented sales.

So they checked his method and was tested in the same way that Gerry developed for himself. Like him, she found a way to sell the natural way. Just as he did? Easy, by:

1. be real with clients to feel comfortable people.

2. listening to what the client is saying in order to understand what they want, because you want and what we must take care as this makes it easier to deliver the right product (or service).

3. good communication skills, so that customers understand the information being given to them and felt listened to. This includes bringing people together to offer a service and be available to help.

4. reasonable level of product knowledge - knew enough to answer questions and when to have more information but not too much so that customers have been overwhelmed by too much information.

5. look people in the eye is the impression of being honest and trustworthy.

People become customers when they trust what you, what you say and the product meets their needs. Being pushy creates distrust, being genuine, listening builds trust.

So you can be a successful sales person with no training, just by being open and genuine with customers. The key is to put in the customer's shoes and treat them as you would like to be treated - honestly, openly and kind....

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